Frequently Asked Questions

Find answers to the most common questions about our Christian Museum Tours.

What do you do exactly?

At Christian Museum Tours, we specialize in curating one-of-a-kind experiences at the world's best museums. Our hand-picked guides undergo rigorous training to become experts in the field, ensuring that every tour is not just educational but also engaging and faith-building. Our mission extends beyond standard tours; we offer enhanced experiences tailored to various needs. Whether it's a private tour for a more personalized encounter with God's world through the lens of God's Word, team-building activities to foster collaboration, or consulting services for museum leadership and their teams.
Is it necessary to buy tickets in advance?

At Christian Museum Tours, we've made it convenient for our guests to secure their spots on our tours. Our state-of-the-art online booking website allows you to reserve your spot effortlessly, and you'll only be charged once your booking is confirmed. For larger groups, the process is streamlined, enabling quick payment and confirmation with just a few clicks. Given the popularity of our tours, we recommend purchasing tickets in advance to ensure you secure your preferred tour day. Our tours often fill up quickly, and purchasing tickets early guarantees you won't miss out on the enriching experience. Booking is a breeze—simply visit our website to purchase tickets online. We accept all major credit and debit cards, making the process smooth and accessible. Join us on a Christian Museum Tour, and let the journey of exploring God's world through the lense of God's Word begin.
Are private or group tours available?

At Christian Museum Tours, we understand that some experiences are best enjoyed in a more intimate setting or tailored to specific groups. We are pleased to offer private group tours to accommodate your preferences. For private group tours, both the hours and fees may vary from our regular schedule, providing flexibility to suit your needs and schedule. Whether you are planning a special event, a family gathering, a field trip, or a corporate outing, our private tours offer a personalized and exclusive exploration of God's world through the lens of God's Word. To arrange a private group tour, please reach out to our team, and we will work with you to create a customized experience that aligns with your needs.
Are there specialized tours based on age?

At Christian Museum Tours, we are committed to providing an personalized experience for visitors of all ages. Our tours can be tailored to specific age groups to ensure that the content and delivery align with the interests and understanding of the participants. If you have a specific age group in mind or if you are planning a tour for a particular age demographic, simply let us know about your request during the booking process. Our team will work closely with you to customize the tour, adjusting content and engagement strategies to create an enriching and enjoyable experience for everyone involved. At Christian Museum Tours, we believe that learning about God's world through the lens of God's Word should be accessible and engaging for all ages. Let us know your needs, and we will ensure that your tour is a memorable one.
Are there age limits for tours?

There are no specific age limits for our tours at Christian Museum Tours. We welcome visitors of all ages to join us in exploring God's world through the lens of God's Word. However, for the safety and well-being of our younger participants, we do have a requirement for youth under the age of 18. To ensure a secure and enjoyable experience, we ask that youth be accompanied by a parent or adult chaperone. Additionally, for youth under the supervision of non-parental chaperones, we require written parental consent to ensure that everyone is on the same page and that the visit is comfortable and suitable for participants of all ages. Our goal is to create a family-friendly environment where everyone can appreciate and learn from the exhibits. If you have any specific concerns or questions about age-related policies, feel free to reach out to our team, and we wll be happy to assist you in planning a safe and enjoyable tour.
Am I able to buy a Christian Museum Tours t-shirt?

We sell them on our website, check out the Christian Museum Tours Gift Shop.
How many people will be on my tour?

The size of our tours at Christian Museum Tours can vary depending on the museum and the specific tour you choose. For our public tours, we typically have around fifteen participants, creating an intimate and engaging setting for exploring God's world through the lens of God's Word at the world's best museums. If you are looking for a more personalized experience, our private tours are the perfect option. Private tours are fully customizable, allowing you to work directly with your local guide to plan an experience tailored to your preferences. At Christian Museum Tours, we strive to create an atmosphere that fosters a meaningful time that is educational, engaging, and faith-building. Whether you prefer a small public tour or a fully customized private experience, we are here to ensure that your visit is both enjoyable and enriching.
How much walking or standing will there be during the tour? Will there be stairs?

At Christian Museum Tours, our tours typically involve a fair amount of walking as we move from one exhibit to another, providing you with an immersive and dynamic experience. Expect to be on your feet as we explore the awe-inspiring displays of God's creation. While the layout of each museum can vary, and some may include staircases. To ensure that the tour is accessible and comfortable for all participants, we recommend checking with your local tour guide for specific details about the presence of stairs in the chosen museum. Our guides are knowledgeable about the facilities and can provide information to accommodate any mobility considerations. Rest assured, our priority is to make the tour enjoyable for everyone, and our guides are here to assist and ensure that you have a memorable experience exploring the wonders of God's creation. If you have specific concerns or need additional assistance, feel free to communicate with your local guide, who will be happy to help make your visit as comfortable as possible.
Given this is a walking tour, what attire should I wear?

When it comes to dressing for a Christian Museum Tour, there's no specific dress code to worry about unless otherwise communicated by your local tour guide before your scheduled tour date. Our primary focus is on ensuring your comfort and enjoyment during the experience. We recommend opting for comfortable clothing, especially considering you'll be on your feet for most of the tour. Casual and breathable attire is a great choice to allow for ease of movement as we explore the fascinating exhibits and cultural treasures. Additionally, a pair of good walking shoes is advisable to ensure you navigate the museum terrain with ease. Feel free to dress in a way that allows you to fully engage with the enriching content of the tour while keeping in mind the potential for a fair amount of walking. If there are any specific requirements or considerations for your chosen museum, your local tour guide will communicate those details in advance, ensuring you are well-prepared for a wonderful and comfortable experience.
To prepare for the tour, what should I bring?

For your Christian Museum Tour, all you need to bring is yourself and your smartphone. If you are visiting with family or friends, be sure to bring them along as well or make plans to meet at the museum. We have designed our tours to be accessible and enjoyable with minimal preparations, allowing you to fully immerse yourself in the world's best museums. Simply come ready to explore and appreciate God's world through the lens of God's Word.
Will my tour be wheelchair accessible?

At Christian Museum Tours, we are committed to providing accessible experiences for all visitors. If you have any questions regarding the accessibility of a specific tour or museum, please don't hesitate to contact us. Our team is here to assist and will be happy to provide detailed information to ensure that your visit is comfortable and accommodating. We strive to make our tours accessible to everyone, and we look forward to helping you have a wonderful and experience exploring God's world through the lens of God's Word.
Is photography allowed during my tour?

We encourage you to capture the moments and memories of your Christian Museum Tour by taking photographs with your smartphone. We do kindly ask that you respect the rules and guidelines set by the museum regarding photography. Additionally, please be mindful of the privacy of minors during your visit. Feel free to snap away and create lasting memories, ensuring a respectful and enjoyable experience for everyone.
Can I purchase refreshments during my tour?

While we do not sell refreshments ourselves, many of our tour locations have museum cafes that you are free to explore during your visit. Please note that we recommend not bringing food or drink on your tour as most museum policies strictly prohibit it. Feel free to enjoy the amenities provided by the museum cafe and savor a delightful break during your Christian Museum Tour.
Does the museum have parking?

We recommend considering public transportation when possible for your convenience. However, if you plan to drive, we advise checking with the specific museum where your tour is scheduled for information on parking availability, hours, location, and rates. Parking arrangements may vary, and the museum staff will provide you with the most accurate and up-to-date details to ensure a smooth and stress-free experience during your tour.
For public tours, what is your policy on refunds and rescheduling?

We are happy to accommodate rescheduling for public tours, provided we receive a notice at least forty-eight hours before your scheduled tour. If you find that you need to make changes to your tour date or time, please notify your tour gudie directly within this window, and we will do our best to assist you. However, please be aware that within forty-eight hours of your scheduled public tour, we regret that we are unable to accommodate any changes, including refunds or rescheduling. We appreciate your understanding of this policy, as it helps us ensure the smooth operation of our tours and provide the best experience for all participants. If you have any concerns or specific circumstances, feel free to reach out to our team, and we will do our best to assist you within the constraints of our policy.
If the weather is bad, will my tour still happen?

Our tours are scheduled to run as long as the museum remains open, regardless of the weather conditions. If the museum is open, your tour will proceed as planned. Please note that we do not offer refunds or reschedules for guests who are unable to attend their tour due to poor weather conditions, as long as the museum remains operational. We appreciate your understanding of this policy, as it allows us to maintain the consistency and reliability of our tours. If you have any concerns or questions about the status of your tour in specific weather conditions, please don't hesitate to contact us for the most up-to-date information.
My friends want to join me on my tour but the tickets are sold out, what should I do?

If you've booked tickets for a tour that is currently sold out on our website, and your friends would like to join, we encourage you to send us an email with your request. Our team will do our best to assist you and explore the possibility of accommodating additional tickets for your friends. We appreciate your proactive communication and will work to make your experience with Christian Museum Tours as enjoyable as possible.
Can I bring my pet on my tour with me?

While we appreciate your love for pets, we kindly request that only certified service dogs accompany guests on our tours. This policy ensures the comfort and safety of all participants, as service dogs are specially trained to assist individuals with specific needs. We appreciate your understanding and cooperation in adhering to this guideline as you embark on learning about God's world through the lens of God's Word.
I am planning an event, can you host it?

We would be delighted to help, please contact us.
I have previously taken a tour with Christian Museum Tours at my local museum. Will it differ if I come again?

We take pride in offering dynamic and engaging experiences, and we continually update our tours with the latest research, newest exhibits, and exciting details. Even if you have taken a tour at your local museum with Christian Museum Tours before, you can expect a fresh perspective and new insights. Exhibits may change, and our guides are committed to providing you with the most up-to-date and enriching information available. The beauty of returning to the same museum lies in the opportunity to discover different aspects, gain new insights, and appreciate the latest discoveries. If you recall your previous tour guide's name or the date and time of your last tour, feel free to send us an email. We would be happy to provide you with information on any updates or changes to the tour, ensuring that your return visit is just as captivating and engaging as the first.
Are gift certificates available for Christian Museum Tours?

The availability of gift certificates for our tours varies by location. If you are interested in purchasing a gift certificate, we recommend reaching out to us directly for specific details on availability and the process for obtaining one. Feel free to contact us, and we will guide you through the process to make your gift-giving experience seamless and enjoyable.
Does my Christian Museum Tours ticket include museum admission?

The inclusion of museum admission and our "skip the line" feature in your Christian Museum Tour ticket purchase may vary based on the location and specific details of the tour. For accurate and up-to-date information on whether museum admission is included and the availability of our "skip the line" feature, we recommend consulting our tour booking page. There, you will find specific details related to the tour you are interested in, ensuring you have a clear understanding of what is included with your Christian Museum Tour ticket purchase. Feel free to explore the booking page for comprehensive information tailored to your chosen location.
Do I still need to pay admission if I have a museum membership?

If you hold a museum membership at one of the museums featured in our tours, please reach out to us via email. We will provide you with details on how to use your membership with your Museum Hack ticket for a seamless experience.
Does my Christian Museum Tours ticket and admission cover special exhibits?

The admission ticket provided by Christian Museum Tours does not include access to special exhibits. However, you have the option to bring your general admission ticket(s) to the museum ticket counter. There, you can inquire about upgrading your tickets to include access to the specific special exhibits that are of interest to you. This way, you can tailor your museum experience to explore both the general exhibits and any special features that intrigue you.